Axis Concepts Privacy Policy
Effective Date: October 3, 2025
Axis Concepts (“we,” “our,” “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the data you provide when using our website. By accessing our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Direct Input: Information entered into website forms (enquiries, registrations, feedback).
b. Email & Phone Interactions: Data shared during email or telephonic conversations.
c. Third-Party Platforms: Information from social media, lead generation platforms, or digital campaigns.
d. Operational Data: Information gathered during site visits, via channel partners, or other service touchpoints.
e. Technical Data: Cookies, browser/device details, IP address, and usage statistics.
2. How We Use Your Information
Your data will be used only for legitimate business purposes, including:
a. Providing information about our projects and services.
b. Personalizing user experience on our website.
c. Communicating with you regarding enquiries or offers.
d. Facilitating site visits, bookings, and customer service.
e. Conducting marketing campaigns (email, digital, social media).
f. Compliance with legal and regulatory requirements.
3. Consent
We obtain your consent before collecting or processing your personal data. Consent is recorded via website forms, opt-in boxes, or explicit approvals. You can withdraw consent at any time by emailing us at sales@axisconcept.in.
4. Sharing of Information
We do not sell or trade your personal information. Data may be shared only with:
a. Trusted Vendors/Partners: For services such as site visits, marketing, or IT support.
b. Legal Authorities: If required by law, regulation, or to protect rights and safety.
c. Analytics/Marketing Providers: Only non-personally identifiable data for performance analysis.
All third-party processors are contractually bound to maintain confidentiality and comply with the Digital Personal Data Protection Act, 2023 (DPDPA).
5. User Rights
In line with the DPDPA, you have the right to:
a. Access the data we hold about you.
b. Rectify inaccuracies in your data.
c. Request Deletion of data no longer required.
d. Restrict Processing under specific circumstances.
e. Data Portability to another service provider.
f. Withdraw Consent for processing your data.
Requests can be sent to sales@axisconcept.in.
6. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this, data is securely deleted using industry-standard methods.
7. Cookies
Our website uses cookies to improve performance and personalize your experience. You can disable cookies in your browser settings; however, some features may not work as intended.
8. Data Security
We implement strong security measures to protect personal data, including:
a. Data encryption for sensitive information.
b. Firewalls and intrusion detection systems.
c. Regular security audits.
d. Secure, password-protected servers.
9. Children’s Privacy
We do not knowingly collect data from children under 13. If we do, parental consent will be required in compliance with COPPA and the DPDPA.
10. Data Breach Response
In case of a data breach:
a. The Data Protection Board of India (DPBI) will be notified within 72 hours.
b. Affected individuals will be informed promptly with details of the breach and mitigation steps.
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
12. Accountability & Compliance
We ensure compliance through:
a. Regular internal audits.
b. Staff training on data protection.
c. Reporting channels for suspected breaches.
As a data fiduciary, we ensure lawful processing of data and require all processors to meet DPDPA standards.
13. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with the revised effective date. Continued use of our website after updates indicates acceptance of the new terms.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: sales@axisconcept.in or call:+91 89513 96604
